COMPLIMENTARY LOYALTY
Join free. Start with 200 points.
Vault Access is Vellor Vault’s complimentary loyalty program. Create an account, earn Vault Points as you shop, unlock member-only rewards, and receive more benefits as your Vault grows.
New members receive 200 Vault Points — a $10 value — when they join. The welcome reward can be used on an eligible first purchase of $100 or more.
Vault Access cannot be combined with reseller, wholesale, or private-label programs.


HOW IT WORKS
Spend. Earn. Unlock.
Every eligible dollar builds your Vault. Points convert to Vault Credit you can redeem with a one-time discount code. Add more eligible pieces to the same order and multiply the points you earn — the piece bonus stacks with your membership tier rate.

Earn rates · Build Your Vault Bonus
Points that grow with the look
100 points = $5 Vault Credit. Piece bonus stacks with your membership tier rate.
Base earn
$1 = 1 Vault Point
Credit value
100 pts = $5
| Eligible pieces | Points earned |
|---|---|
| 1 piece | 1× |
| 2 pieces | 1.25× |
| 3+ pieces | 1.5× |
Earning formula: eligible merchandise × tier rate × piece bonus. Tax, shipping, and gift cards do not earn points.


MORE WAYS TO EARN
Beyond the purchase
Vault Points aren’t only for shopping. Complete your Fit Profile, share verified reviews, celebrate your birthday, and bring friends into the Vault.

Bonus actions
Ways to earn without a cart
Account milestones, reviews, referrals, and birthday rewards — all tracked in your Vault.
| Action | Points |
|---|---|
| Create your account / join Vault Access | 200 |
| Complete your VV Fit Profile | 75 |
| Verified written review (manual approval) | 25 |
| Verified photo review (manual approval) | 50 |
| Verified video review (manual approval) | 100 |
| Successful referral (after return window) | 200 |
| Birthday bonus | Based on membership tier |


MEMBERSHIP LEVELS
ACCESS · RESERVE · BLACK VAULT
Status is based on eligible spend over a rolling 12-month period. Higher tiers earn faster and unlock more annual benefits — early drops, birthday bonuses, free shipping passes, and $5 restocking-fee waivers.
Compare tiers
Benefits by membership level
Rise through the Vault as your eligible 12-month spend grows.
| Benefit | ACCESS | RESERVE | BLACK VAULT |
|---|---|---|---|
| Annual spend | Free | $300+ | $750+ |
| Base earning rate | 1× | 1.25× | 1.5× |
| New-drop access | 24 hrs early | 48 hrs early | 72 hrs early |
| Birthday bonus | 100 pts | 150 pts | 250 pts |
| Free shipping passes | — | 1 / year | 3 / year |
| $5 restocking-fee waiver | — | 1 / year | 2 / year |
| Private drops / VIP access | Member offers | Early access | Priority access |

Vault Unlocks
What your points unlock
Redeem points as Vault Credit or save them for special rewards. Each unlock issues a one-time discount code tied to your account.
| Points | Unlock |
|---|---|
| 100 | $5 Vault Credit |
| 150 | Waive one $5 size/color exchange restocking fee |
| 300 | Free standard shipping on one eligible order |
| 500 | Free VV shirt with a full-price jacket + trouser |
| 700 | $50 Vault Credit on an eligible $250+ order |


REFER SOMEONE TO THE VAULT
Give $15. Get 200 Vault Points.
Your friend receives $15 off an eligible $125+ purchase. After their 14-day return period, you receive 200 points. Five successful referrals unlock an additional 500-point bonus.
IMPORTANT PROGRAM TERMS
A few simple rules
- Points become active after the applicable 14-day return window.
- Returned items reverse the points earned from that purchase.
- Points are earned on eligible merchandise — not taxes, shipping, gift cards, or excluded fees.
- Points expire after 12 months of account inactivity.
- Standard point redemptions may generally cover up to 20% of an eligible merchandise subtotal unless a Vault Unlock states otherwise.
- Rewards generally do not combine with negotiated B2B, private-label, reseller, or special group pricing unless stated.
- Free-product rewards and special unlocks are subject to availability.
- Program benefits, thresholds, and promotional multipliers may evolve over time.
THE SHORT VERSION
Build Your Vault
Join free. Start with 200 points. Earn points when you shop, build complete looks, review purchases, and refer friends. 100 points = $5 Vault Credit. Save points for Vault Unlocks, rise through membership levels, and get more back as your Vault grows.
