POLICIES
Privacy Policy
This Privacy Policy explains how Vellor Vault collects, uses, and protects information when you shop on vellorvault.com or contact our team.
INFORMATION WE COLLECT
What we collect
Depending on how you use the site, we may collect:
- Contact and account details (name, email, shipping and billing addresses, phone)
- Order and payment information processed through Shopify and our payment providers
- Fit-profile or size-related information you choose to save
- Messages you send through contact, reseller, or private-label forms
- Device, browser, and usage data (including cookies and similar technologies)
HOW WE USE IT
Why we use your information
We use personal information to:
- Process, fulfill, and ship orders
- Provide customer support, returns, and exchanges
- Operate accounts, fit profiles, and saved preferences
- Improve the storefront, products, and shopping experience
- Send order updates and, where permitted, marketing communications
- Prevent fraud and secure our store
- Meet legal and tax obligations
YOUR CHOICES
Access, updates & contact
Depending on where you live, you may have rights to access, correct, delete, or limit use of your personal information. To make a request, contact us through the Contact page.
This store is operated for customers shopping Vellor Vault menswear online, with delivery primarily to the United States and Canada.